Terms & Conditions

1. Introduction

Welcome to RidePDI. These Terms and Conditions ("Terms") govern your use of our pre-delivery inspection services and website. By booking our services or using our website, you agree to be bound by these Terms.

2. Service Description

RidePDI provides comprehensive pre-delivery inspection (PDI) services for new vehicles, including:

• 280-point vehicle inspection
• OBD diagnostic scanning
• Detailed scoring and reporting
• Expert analysis and recommendations
• Digital report delivery

3. Booking and Payment

3.1 Booking Process

To book an inspection, you must provide accurate vehicle and contact information. Bookings are subject to availability and confirmation by RidePDI.

3.2 Payment Terms

Payment must be made in full at the time of booking unless otherwise agreed. We accept payments through our secure payment gateway. All prices are in Indian Rupees (INR) and include applicable taxes.

3.3 Pricing

Inspection fees vary based on vehicle type, location, and service package. Current pricing will be displayed at the time of booking. RidePDI reserves the right to modify pricing with prior notice.

4. Inspection Process

4.1 Scheduling

Inspections are scheduled based on mutual availability. We will coordinate with you and the dealership to arrange a suitable time.

4.2 Access Requirements

You must ensure that our inspector has full access to the vehicle for the duration of the inspection. This includes access to all vehicle systems, documentation, and the ability to conduct a road test if applicable.

4.3 Inspection Duration

A standard 280-point inspection typically takes 2-4 hours, depending on vehicle complexity and findings.

5. Reports and Findings

5.1 Report Delivery

Inspection reports will be delivered digitally within 24-48 hours of inspection completion. Reports include detailed findings, scoring, photographs, and recommendations.

5.2 Report Accuracy

While we strive for complete accuracy, our reports represent the condition of the vehicle at the time of inspection. RidePDI is not responsible for issues that develop after the inspection or were not detectable during the inspection process.

5.3 Report Usage

Reports are provided for your personal use in making an informed purchase decision. You may share the report with relevant parties (dealership, manufacturer) but may not reproduce or distribute it commercially.

6. Cancellation and Rescheduling

6.1 Customer Cancellation

You may cancel or reschedule your inspection up to 24 hours before the scheduled time without penalty. Cancellations made less than 24 hours before the scheduled inspection may be subject to a cancellation fee.

6.2 RidePDI Cancellation

We reserve the right to cancel or reschedule inspections due to unforeseen circumstances, including inspector unavailability, weather conditions, or access issues. In such cases, we will offer a full refund or rescheduling at no additional cost.

7. Liability and Disclaimers

7.1 Service Limitations

Our inspection service is a visual and diagnostic assessment. We do not disassemble vehicle components or perform destructive testing. Some defects may not be detectable through our inspection process.

7.2 Limitation of Liability

RidePDI's liability is limited to the amount paid for the inspection service. We are not liable for any consequential, indirect, or incidental damages arising from our services or reports.

7.3 No Purchase Guarantee

Our inspection and report do not constitute a recommendation to purchase or reject a vehicle. The final purchase decision rests solely with you.

8. Intellectual Property

All content on our website and in our reports, including text, graphics, logos, and software, is the property of RidePDI and protected by intellectual property laws. You may not use our content without written permission.

9. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City], India.

10.2 Dispute Process

In the event of a dispute, we encourage you to contact us first to seek an amicable resolution. If a resolution cannot be reached, disputes may be escalated to mediation or legal proceedings.

11. Changes to Terms

RidePDI reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms, please contact us:

• Email: hello@ridepdi.com
• Phone: +91 90569 35290
• Service Hours: Monday - Saturday, 8:00 AM - 9:00 PM IST

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and RidePDI regarding our services.